Privacy Policy
Your privacy is important to us. This privacy policy explains how Autolavaggio Rapido collects, uses, and protects information gathered through our online platform. By using our site, you agree to the terms described in this policy.
Information We Collect
We may collect information that you provide directly to us when you interact with our service, such as when you book a service, make an inquiry, or sign up for updates. This information may include details necessary to identify you and process your requests, such as your name, contact details, and vehicle information related to the services you are requesting (Exterior Car Wash, Interior Cleaning, Vacuuming, Waxing and Polishing, Tire Shining, Detail Cleaning, Engine Bay Cleaning, Upholstery Cleaning).
We may also automatically collect certain information about your visit to our site, including technical data like IP addresses, browser type, operating system, referring URLs, and information about your usage patterns on our site.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process your service bookings and transactions.
- Respond to your inquiries and provide customer support.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our site.
- Communicate with you, including for service updates and informational purposes related to your use of our service.
Legal Basis for Processing (under GDPR)
We process your personal information based on the following legal grounds:
- The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., processing a service booking).
- The processing is necessary for compliance with a legal obligation to which we are subject.
- The processing is necessary for the purposes of our legitimate interests, provided these interests are not overridden by your interests or fundamental rights and freedoms (e.g., improving our services).
- Your consent (where applicable).
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no system is completely secure.
Sharing Your Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf to support the operation of our site and the delivery of our services (e.g., payment processors, IT service providers). These third parties are obligated to protect your information and use it only for the purposes for which it was shared.
We may also disclose information if required by law or in response to valid requests by public authorities.
Your Data Protection Rights (under GDPR)
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can manage your cookie preferences through your browser settings.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Autolavaggio Rapido
570
Via Tiburtina,
Rome, Lazio, 00159
Italy